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Terms and Conditions

This Agreement was last modified on 24 September 2023

Welcome to Artisan Lighting Phuket, where we illuminate your life with quality lighting solutions. Please read these Terms and Conditions carefully before using our website or making a purchase from our shop. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website or make purchases from us.

1. Privacy Policy:

  • We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you consent to the practices described in our Privacy Policy.

2. Ordering and Payment:

  • When you place an order with us, you agree to provide accurate and complete information for billing, shipping, and payment purposes.
  • We accept various payment methods, including credit cards, debit cards, and online payment platforms. Payment is due at the time of order placement.
  • Prices are subject to change without notice, and we are not responsible for pricing errors or discrepancies.

3. Shipping and Delivery:

  • Our shipping and delivery methods, times, and fees are outlined during the checkout process. It’s your responsibility to provide accurate shipping information.
  • We aim to deliver orders promptly, but delivery times may vary based on your location, selected shipping method, and product availability.

4. Returns and Refunds:

  • We want you to be satisfied with your purchase. Please review our Returns and Refunds Policy to understand our guidelines for returning or exchanging products.

5. Product Information:

  • We make every effort to provide accurate product descriptions and images. However, product colors, finishes, and dimensions may vary slightly from what is displayed on our website.
  • Product availability is subject to change, and we reserve the right to discontinue or modify products without notice.

6. Warranty and Repairs:

  • Some products may come with manufacturer warranties. Warranty details are provided with the product, and we encourage you to review them.
  • For repair or maintenance inquiries, please contact our customer support team.

7. Intellectual Property:

  • All content on our website, including text, images, logos, and trademarks, is protected by intellectual property laws and belongs to Artisan Lighting Phuket or its licensors. You may not use our content without permission.

8. User Accounts:

  • If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

9. Termination of Services:

  • We reserve the right to terminate or suspend your access to our website or services without notice for any reason, including if we believe you have violated these Terms and Conditions.

10. Changes to Terms and Conditions: – We may update or modify these Terms and Conditions at any time without prior notice. Please check this page periodically for updates.

11. Governing Law: – These Terms and Conditions are governed by and construed in accordance with the laws of Artisan Lighting Phuket. Any disputes related to these terms shall be subject to the exclusive jurisdiction of the courts in Artisan Lighting Phuket Jurisdiction.

By using our website and making purchases from Artisan Lighting Phuket, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact our customer support team for clarification. Thank you for choosing us as your trusted source for quality lighting solutions.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form